Data Deletion

1. How to request deletion

Send a request to privacy@partivo.org from the email address associated with the account, including:

• The business name registered on Part-ivo.
• The email address or contact details to be deleted.
• Whether you are requesting deletion of a single user or the entire account.

2. What happens next

We acknowledge requests within 5 business days and complete verified deletions within 30 days. If we cannot verify the requester, we will ask for additional confirmation before acting.

3. What is deleted

• Staff account records, login access and access permissions.
• Contact details held for messaging and document delivery.
• Communication drafts and stored recipient details.

4. What must be retained

Issued financial documents — invoices, credit notes, payments and related ledger entries — must be retained for the period required by applicable accounting and tax law. These records are retained in their immutable form and are not used for any other purpose.

5. Business account closure

When a business closes its account, all user access is revoked immediately and remaining records are removed once statutory retention periods expire.

6. Contact

Deletion requests: privacy@partivo.org